Accessibility

ADA INFORMATION

The following information highlights some of the features available at the Sames Auto Arena for guests with disabilities.

PARKING AND ROUTING

The Sames Auto Arena sits on the north side of the City and is right off of Bob Bullock Loop (20). It is easily accessible to I-35, Routes 59 and 359.

El Metro: El Metro is committed to providing the citizens in its service areas the best service possible. You may call El Metro’s Customer Service Center for more information regarding El Metro’s Paratransit/El Lift services, scheduling and call backs. El Lift is a special transportation service offered by the City of Laredo providing, curb-to-curb on demand transportation. El Lift uses special vans equipped with hydraulic lifts and wheelchair tie-downs. The vans are operated by drivers trained in defensive driving, sensitivity and the operation of these special vehicles. Call Center hours of operation are Monday through Saturday 7:30am – 7:00pm and Sunday’s 8:00am – 5:00pm. The Call Center is located at 1301 Farragut, 2nd Floor West, and can be reached by calling 956-795-2290.

Parking: Parking accommodations for guests with disabilities are available in Lot B. Accessible parking will also be provided in the VIP Parking Area, but these spaces will be reserved for guests with special parking permits. Gates A, B, and the Main Entrance are easily accessible from these parking areas.

Guest Parking: Parking at the Sames Auto Arena is included with the purchase of an admission ticket through the facility access fee. Doors usually open one hour before each event so please come early to secure a good parking spot. Our VIP Parking is for patrons who purchased a VIP Membership and receive a parking ticket with the purchase of that event ticket.

Escorts: The Sames Auto Arena can provide escorts to parking areas for guests with special needs. This service is free and can be requested through Guest Services. To minimize your wait, we suggest that you make arrangements for this service before the end of the event you are attending.

GUEST DROP-OFF/PICK-UP

There is one drop-off and pick-up area for patrons on the east side of the Sames Auto Arena on Arena Blvd. Limousines and busses will be allowed to drop off and pick up guests in this area but no vehicles will be allowed to park here.

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PARKING AND ROUTING

GUEST DROP-OFF/PICK-UP

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